Maintenance Requests
Current Residents
For the fastest service please use the following method:
BUILDIUM - YOUR TENANT PORTAL
This is the fastest and most efficient way. Your request is automatically entered and a work order is generated and sent to a vendor. You can upload any photos, receive notifications, and view updates as well. You can also make payments online and view all charges and payments you have made, see and download your lease, disclosures and any extensions. (If you have not set this up yet, we encourage you to do so by clicking here).
Send your request to the following email: yhgpropertymanagement@gmail.com.
Please do NOT text your maintenance request. Texts will only go to our mobile devices. If we are out of range, we may not receive it promptly. We will not be responsible if your text is not received or acted upon.
Whichever method you chose, please include the following to facilitate your request:
- Address
- Name
- Phone Number
- Permission to Enter or Not
- If permission is granted, do you have any pets
- Exact nature of the problem
- Exact location of the problem
- Any photos
- If it is an appliance problem, please send a photo of the make and model and serial number if you can find it
As always, if you are experiencing a life threatening emergency please call 911