Please call 818.259.5890 for emergency repairs after hours. After business hours, evenings and weekends we will only accommodate emergency repairs which are generally limited to plumbing emergencies.
You should be aware that we will cover the cost of most plumbing repairs, according to the terms of your lease agreement.
However if it is determined that damage is due to a tenants' negligence or lack of care, you may be responsible for the charges.
Tenants will be responsible for charges if the cause of the backup is anything other than tree roots or a defect in the plumbing system
You will be responsible for charges to clear jammed or frozen garbage disposals. They are delicate machines and are not intended to grind up many kinds of foods or a large volume of food. Use the garbage disposal at your own risk!
If you lock yourself out of your apartment you will have to call a locksmith at your own expense.
If we have to come out and open the door, there will be a trip charge.